Lashes

Now that you have your beautiful extensions, you will need to follow some simple aftercare rules to keep them looking their best.

Remember, just like nails, your natural lashes grow, so they will need a maintenance appointment after a few weeks – that’s if you wish to keep them looking their best. At an infill we replace the extensions that naturally shed with your natural lashes. Humans shed approximately 3 eyelashes per upper lid, per eye, per day. We apply approximately 100 extensions to each eye, # so after 7 days you will lose 21 extensions, 14 days 42 extensions, 21 days 63 extensions.

Eyelash adhesive actually takes 24 hours to completely cure, so the first 24 hours are the most important time to ensure that your lashes will last –

• Do not get your extensions wet for the first 24 hours - exposing your new extensions to any moisture such as steam, high humidity and water will result in the lash glue over-curing and becoming brittle and your extensions will fall off within a few days.

• After 24 hours please keep your extensions clean - clean them gently and daily with eyelash shampoo and a soft brush. Bodily oils that travel onto your extensions will break down adhesive if not removed.

• Keep oil based products away from your extensions and limit the use on your face if possible. This oil can travel onto the extensions and break down the glue. Brush your extensions daily to keep them looking neat.

• Do not pick or pull at your extensions. The adhesive, although safe to use is very strong, picking and pulling will pull your natural lashes out.

• Do not sleep on your face. Your extensions are delicate, so “face planting” in your pillow will cause your extensions to fall out where they are being “rubbed out” in the night.

During the spring and autumn, humans experience natural lash sheds. Just like animals, we shed hair from all over our bodies – including our lashes. At these times of year you may find your lashes do not last as long because of this natural shed. After a few weeks our bodies do calm down, so do not be alarmed.

Lashes also grow in cycles – the average cycle is usually 9-12 weeks. This means that the amount of lashes you have week after week will vary, depending on what stage of your lash cycle you are in. Some weeks your lashes will look fuller that others, and some weeks your retention will be better.

If you have any problems with your extensions then please let us know ASAP, and within 3 days of your appointment. We do not issue refunds, but instead work with our client to rectify any problems they may have with their lashes. Our products and techniques are tried and tested and, as such, they work. We have a large and happy client base with our clients returning week after week with healthy natural lashes and well-maintained extensions. In the rare event of a client experiencing any problems, it is usually as a result of improper aftercare, or that they may not be a suitable candidate for lash extensions. However, we always work with the client to figure out why they may be having problems.

Please return for your infill within 3 weeks (unless you wish your extensions to fall out naturally). After 3 weeks you will be charged additionally for the extra work needed, and may be require a full set again